Retail Management Development Programme

Embark on a transformative journey in retail leadership with our Retail Management Development Programme.

Key Features

  • Accredited and Registered
  • Cutting-edge curriculum
  • Flexible structure
  • Online support
  • Affordable and Accessible
  • Internationally benchmarked
  • Multicultural Faculty and support


Designed for current and aspiring retail managers, this comprehensive programme
equips participants with the skills and strategies necessary to excel
in the dynamic and competitive retail landscape

For more information email [email protected]

Programme Structure

Duration: 3 Months

Learning Outcomes

  • Interpret economic realities within South African retail Organisational contexts
  • Understand the different market segments, customer profiles and buying habits applicable to the retail industry
  • Apply general business management principles taking into account social, ethical and cultural considerations


  • Enneagram: The Power of You
  • Introduction to Retail Management
  • Roles and Responsibilities of the Retail Manager
  • Consumer Behaviour in Retail Management
  • Operations Management Practices
  • Conflict Management
  • Communication in the Workplace
  • Emotional Intelligence

Are you ready to take the next step?

Improve and develop your knowledge and competencies.

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MANCOSA serves as an innovation hub for executive education, undergraduate and postgraduate management programmes to meet the requirements of professionals in both the private and public sectors.