The Management College of Southern Africa (MANCOSA), a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancies available:

Curriculum Development Manager : Durban

Core purpose:

The purpose of this position involves managing Curriculum Development in line with the Institutions’ vision and mission. Work closely with the Academic and QA departments with regards to all matters on curriculum development.

Core functions include:

Management and Administration

  • Manage Curriculum Development in line with the Institutions’ vision and mission
  • Chair the Curriculum Development Committee Meetings
  • Attend weekly department meetings and provide a report on current projects
  • Contribute to the development of the department’s budget
  • Build excellent relations with all internal and external academics and service providers
  • Prepare budgets for programme development etc.

Programme Accreditation (Local and International)

  • Work in consultation with Institutional Research Unit, and Directors to identify new programmes for submission
  • Design Curriculum for Programmes in line with Regulatory Bodies’ standards and criteria

New Module Development

  • Oversee the sourcing of writers and moderators for new module development
  • Oversee the coordination of interviews to source writers and moderators for new module development
  • Oversee the coordination of the writing and moderating process

Module Reviews

  • Oversee the coordination of the review of Study Material (including Workbooks, Reports, etc.)
  • Oversee the sourcing Writers and Moderators to update study material
  • Oversee the coordination of interviews to source writers and moderators for updating existing study materials
  • Conduct an internal review of all modules

Regulatory Bodies

  • To prepare for and ensure attendance at any site visits relating to the academic programmes
  • To actively participate in CHE Audit and site visits together with the other members of ManagementTo participate in any regulatory body activity

Policy Development and Review

  • Involvement in policy development related to the Curriculum Directorate
  • Review policies related to the Curriculum Directorate
  • Development of Reporting Templates Guides and Forms
  • Work in collaboration with other department members and stakeholders in the development of reporting templates and guides for programme and module development and reviews

Professional Development

  • Engage in ongoing professional development by independently studying to upgrade knowledge field of expertise
  • Actively participate in staff development initiatives offered by the institution
  • Publish at least one journal article per year in a peer reviewed journal

Qualification(s):

Minimum Masters Degree.

Requirements:

  • Minimum two to five years’ experience within an office environment
  • Minimum two years’ experience in managerial role
  • Minimum two years’ experience in a similar role
  • Related knowledge, competencies and skills:
  • Excellent Communication skillsExcellent Writing Skills
  • Knows regulatory body requirements (e.g. SAQA, DHET and CHE)
  • Experience with responding to conditions and representations from regulatory bodies
  • Understand programme and curriculum design to submit new programme applications
  • Experience with chairing meetings
  • Experience with conducting module reviews
  • Advanced research skills
  • Deadline driven and process orientated
  • Consult and engages with appropriate stakeholders
  • Required to work during the weekends and overtime
  • Have a good understanding of the Higher Education landscape
  • Proficient in MS Office
  • Planning, organising and negotiating skills
  • Integrity and honesty
  • Detail oriented
  • Creative and innovative
  • Ability to work under pressure

Company Location:

Durban

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 21st February 2018 .
Should you not hear from us within 14 days, please consider your application unsuccessful.

Curriculum Development Administrator : Durban

Core purpose:

To provide administrative and document processing support to the Curriculum Directorate at the Durban office.

CORE PURPOSE

To provide administrative and document processing support to the Curriculum Directorate at the Durban office.

CORE FUNCTIONS

  • Assist with desktop publishing functions
  • Co-ordinate meeting schedules
  • Schedule, attend meetings and take minutes to ensure all matters discussed in meetings are documented
  • Follow up on outstanding matters from meetings
  • Provide administrative support to the Curriculum Directorate
  • Keep records and filing
  • Attend to adhoc office duties

QUALIFICATIONS
Minimum Diploma preferably in office administration or desktop publishing.

EXPERIENCE
At least 1-2 year’s work experience within an office environment.

RELATED KNOWLEDGE, COMPETENCIES AND SKILLS

  • Computer Literate
  • Confident with computer navigation and problem solving
  • Excellent in Microsoft Office, Excel, Word, Power Point, Access, Internet and Email
  • Integrity
  • Must be able to make sound judgement under pressure
  • Minute taking experience
  • Deadline driven
  • Strong interpersonal skills
  • Proven track record and the ability to prioritise tasks
  • Numerical ability
  • Reporting skills
  • Prioritisation and time management
  • Possess a high level of ethics and confidentiality
  • Produce work of a high quality

GENERAL

Must be able to work overtime when necessary.

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 21 February 2018

Should you not hear from us within 14 days, please consider your application unsuccessful.

Student Advisor: Cape Town

The position entails the following job responsibilities:
• Assist with student recruitment and enrolment by having detailed understanding and knowledge of admissions, registration criteria, scholarship/bursary information and registration deadlines
• Meet registration targets set during the registration intake periods
• Conduct cold calling of prospective students
• Provide career and academic counselling
• Serve as the “go to person” for the recruitment of students and response to queries
• Prepare and submit required documentation for registration and administration
• Perform adhoc job-related duties as assigned

Qualification:
• Senior Certificate (Grade 12)
• Short learning programme/course in office and or business administration

Experience:
• Minimum one to three years’ experience within an office environment
• Sales and Marketing experience is an advantage

Job Related Knowledge and Skills:
• Brand and product knowledge
• Institutional and industry knowledge/ understanding
• Student recruitment policies and procedures

Competencies and Skills:
• MS Office Suite
• Responsible
• Proactive and
• Confident
• A self-starter
• Networking skills
• Effective communication skills

Additional Requirements
• Required to work during the weekends and overtime

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 2nd March 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.

STUDENT ADMINISTRATION SUPPORT CONSULTANT – CAPE TOWN

CORE PURPOSE

The core purpose of the job is to comply with initiatives relating to the key institutional objectives growth, stakeholder engagement and, operational and academic excellence. In doing so the incumbent is responsible for performing a wide range of initiatives related to student retention and customer service.

CORE FUNCTIONS:

  • Investigating and resolving queries and complaints arising via all activated support channels including email, calls, face-to-face and social media, in accordance with outlined Standard
  • Operating Procedure (SOPs).
  • Directing the flow of email/telephone correspondence and greeting walk in customers in a receptionist role, as determined by operational requirements.
  • Tracking queries and complaints in accordance with communicated targets and Service Level Agreements (SLA) times.
  • Administering records within the department including but not limited to reports, templates, forms, minutes, policies, plan and procedures by way of development, review and filing.
  • Facilitating the resolution of queries and complaints arising as well as conducting follow-ups emanating from the customer satisfaction surveys.
  • Actioning the appropriate follow up mechanism in accordance with the SOP for each registration category.
  • Actioning the appropriate follow up mechanism for Cancellations, Deferrals and Change of Electives (COE) in accordance with the Standard Operating Procedure.
  • Promoting a continuously improving culture of teamwork and student centricity within the Student Registration Support Team

QUALIFICATIONS

Bachelor’s Degree
Relevant computer applications Certificates and or Call Centre system training would be an advantage

EXPERIENCE AND SKILLS

  • Minimum one-year experience in a sales or call centre environment
  • Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)
  • Strong interpersonal skills
  • Excellent verbal and written communication skills
  • Persuasive
  • Possess an ability to adopt and solve problems
  • Must be able to make sound judgement under pressure
  • Deadline driven
  • Tenacious
  • Negotiation skills
  • Stress tolerance
  • High energy level

ADVANTAGES

Experience with help desk support would be an added advantage

GENERAL

Must be able to work weekends and overtime when necessary. Travel may be required.

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 20 February 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.

STUDENT ACADEMIC SUPPORT: ACADEMIC SUPPORT CONSULTANT – DURBAN

CORE PURPOSE

The core purpose of the job is to comply with initiatives relating to the key institutional objectives growth, stakeholder engagement and, operational and academic excellence. In doing so the incumbent is responsible for performing a wide range of initiatives related to student retention and customer service.

CORE FUNCTIONS INCLUDE

  • Investigating and resolving queries and complaints arising from the Student Administration Support unit via all activated support channels including email, calls, face-to-face and social media, in accordance with SOPs.
  • Tracking queries and complaints in accordance with targets and SLA times.
  • Identifying business process areas in which challenges may be experienced, proactively proposing, and developing action plans for mitigation and resolution as applicable.
  • Conducting follow-ups on queries and complaints emanating from the customer satisfaction surveys.
  • Contributing to re-engineering business processes and applicable policies, in accordance with regulatory requirements if applicable, with the purpose of enhancing efficiency and quality of activities executed.
  • Directing the flow of email/telephone correspondence and greeting walk in customers in a receptionist role, as determined by operational requirements.
  • Administering records within the department including but not limited to reports, templates, forms, minutes, policies, plan and procedures by way of development, review and filing.
  • Communicating and tracking students identified as at risk per allocated programmes, in accordance with action plans detailed by the Programme Coordinators and as per the Student Services outlines procedures.
  • Tracking and following up with interventions utilised and planned for students identified as at risk.
  • Soliciting feedback from students at risk on the pastoral care extended and the effectiveness of the intervention.
  • Connecting with students via email, social media and telephonically at key intervals in the student lifecycle using appropriate scripts as approved by the line manager.

QUALIFICATIONS

Bachelor’s Degree (preferably psychology or social science)

EXPERIENCE

Minimum 2 years’ experience in a customer service related environment

RELATED KNOWLEDGE, COMPETENCIES AND SKILLS

  • Knowledge and a clear understanding of policies, procedures and rules that govern the Higher Education environment
  • Proficiency in Microsoft Excel, Word, Outlook, PowerPoint
  • Computer literate
  • The individual must be driven by service excellence and have the ability to communicate effectively within a high functioning team environment
  • Good analytical and conflict resolution skills
  • Attention to detail with a strong focus on quality
  • Exceptional time management skills
  • Excellent verbal and written communication skills
  • Proactive
  • Assertive
  • Easily adaptable to change
  • Must be able to multi-task

ADDITIONAL REQUIREMENTS

Will be required to work overtime and during the weekends
Will be required to travel as required

To apply: All applicants are to forward their CV’s and application form to hr@mancosa.co.za by no later than 20 February 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.

Should you not hear from us within 14 days, please consider your application unsuccessful.

COMPUTER LAB ADMINISTRATOR

CORE PURPOSE

  • Overseeing the day to day running of the Computer Lab.
  • Attending to students who need help with practical IT application. Run computer courses (End User) if so required.
  • Help students if necessary to upload assignments
  • Input student attendance into Manmis and data capturing on Excel.
  • Pull out registers on Manmis

CORE FUNCTIONS:

Logistical and administrative.

QUALIFICATIONS:

· National Diploma in IT or relevant qualification.

EXPERIENCE:

· At least 1-2 experience in dealing with students would be an advantage.

GENERAL

Patient and understanding with students.
Be able to control the computer lab.

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 28 February 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.

Student Academic Support - Student Academic Support Manager : Durban

Core purpose:

The core purpose of the job is to comply with initiatives relating to the key institutional objectives growth, stakeholder engagement and, operational and academic excellence. In doing so the incumbent is responsible for performing a wide range of initiatives related to student retention and customer service.

Core functions include:

Provide operational direction to the Student Academic Support Team by:

  • Monitoring and evaluating the performance indicators attached to the implementation of the strategic plan.
  • Operationalising the strategic goals through the implementation of action plans in collaboration with the Student Academic Support Team.
  • Reviewing the action plans and identify areas where deviances have occurred from outlined objectives.
  • Updating the action plans and activities where necessary to realign deviances and overall objectives, and communicate to the team. In order to achieve overall institutional strategic objectives of operational excellence and growth.

Monitor and improve the departmental performance by:

  • Communicating weekly targets to the Student Academic Support Team.
  • Reviewing and directing staff performance through analysis of the data extracted from Freshdesk reports and observing staff during student interactions.
  • Re-engineering business processes, in accordance with regulatory requirements if applicable, with the purpose of enhancing efficiency and quality of activities executed.
  • Analysing daily reports provided by the Student Academic Support Team and through recorded discussions, provide leadership on the development of quality improvement plans.
  • Identifying recruitment requirements as determined by the departmental operations and in collaboration with the Student Services Manager.
  • Promoting a continuously improving culture of teamwork and student centricity within the Student Academic Support Team and within Student Services
  • Enhancing communication through verbal, written, electronic and face-to-face interactions within the Student Academic Support Team in order to achieve departmental objectives of excellent student service and increased student retention rates.

Augment the quality assurance initiatives related to the operations of the Student Academic Support Team by:

  • Collating, analysing and preparing data extracted from the weekly and monthly departmental reports employed within the Student Academic Support Team, into monitoring reports and supplementary quality improvement plans for submission and approval to the Student Services Manager.
  • Collating, analysing and preparing data extracted from the weekly and monthly reports employed within the Student Academic Support Team, in order to develop trend reports and supplementary quality improvement plans for submission to Student Services Manager.
  • Facilitating and recording training imperatives for the Student Academic Support Team in consultation with the Student Services Manager to improve the quality of student interactions.
    In order to ensure that the student experience is continuously improved for the purposes of regulatory reporting.

Monitor and improve the Student Academic Support team by:

  • Implementing of retention initiatives mandated by the Programme Coordinators.
  • The initiative must relate to students identified as at risk of not completing their programme within the required timeframe.
  • Prepare reports as required by the Programme Coordinators to be reviewed by the Student Services Manager.
  • Responsible for monitoring and evaluating the quality of the student experience with MANCOSA’s Student Services Unit.
  • Facilitating and implementing improvement strategies across all regions. In order to ensure that the at risk initiatives are implemented to reduce the risk of not completing their Programme in the minimum period.

Qualification(s):

Bachelor’s Degree (preferably psychology or social science).

Experience:

Minimum 2 years’ experience in a customer service related environment.

Related knowledge, competencies and skills:

  • Knowledge and a clear understanding of policies, procedures and rules that govern the Higher Education environment.
  • Proficiency in Microsoft Excel, Word, Outlook, PowerPoint.
  • Computer literate.
  • The individual must be driven by service excellence and have the ability to communicate effectively within a high functioning team environment.
  • Good analytical and conflict resolution skills
  • Attention to detail with a strong focus on quality
  • Exceptional time management skills
  • Excellent verbal and written communication skills
  • Proactive
  • Assertive
  • Easily adaptable to change
  • Must be able to multi-task

Additional Information:

Will be required to work overtime and during the weekends
Will be required to travel as required

Company Location:

Durban

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 09th February 2018 .
Should you not hear from us within 14 days, please consider your application unsuccessful.

Creditors Clerk/Procurement Officer - Durban

CORE PURPOSE

Seeking an experienced Creditors Clerk who would be responsible for the full Creditors function which include invoicing, capturing and the compilation of the creditors reconciliations.

CORE FUNCTIONS INCLUDE

  • Raising and issuing of purchase orders
  • Creditor reconciliations
  • Communicating with various departments and suppliers

QUALIFICATIONS

An undergraduate qualification is advantageous

EXPERIENCE

  • Pastel Evolution/ Pastel Accounting
  • Proficient on MS Excel
  • Creditors experience

COMPETENCIES AND SKILLS

  • Good numeric skills and high level of accuracy with the attention to detail
  • Be able to work without supervision
  • Excellent communication skills
  • Excellent problem solving abilities

ADDITIONAL REQUIREMENTS

Deadline orientated and ability to co-ordinate the various activities related to the creditors functions.
Ability to perform a large quantity of monthly creditor reconciliations including large and small suppliers
Be able to work during weekends when requested

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 28 February 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.

JUNIOR CHEF – JOHANNESBURG

PURPOSE:

To oversee key areas and functions of the café whilst managing its personnel and strategically planning for upcoming event catering. To ensure that the standard, quality and hygiene of producing food are always maintained at its highest level.

CORE FUNCTIONS:

  • Supervise the preparation of all food, ensuring that food is prepared as per the requirements
  • Maintain an orderly system of monitoring food preparation and ensure it is produced on time, and that sufficient quantities are available for both internal and external stakeholders
  • Maintain and manage all inventory requirements
  • Oversee the ordering and control of stock levels
  • Ensure wastage is minimised by careful supervision of food preparation methods
  • Ensure that Standard Operating Procedures are followed and preparation methods are maintained at the highest level of hygiene and quality
  • Ensure his/her own work station is kept clean and hygienic at all times
  • Supervise all kitchen staff and ensure that staff are aware of their duties and perform their role to the required standard
  • Regularly give staff feedback on their performance to enable staff development
  • Resolve all staffing issues in a fair and efficient manner
  • Cautiously and with scrutiny monitor all operating budgets and ensure costs are controlled at the correct levels of spending
  • Manage the catering department and assist the day to day running of the department
  • Carry out task as and when required by the Facilities Manager/ Operational Manager
  • Be available for functions, (internal stakeholders and external customers) as they arise to ensure that the food is prepared and served as required

QUALIFICATIONS

Senior Certificate and Relevant Higher Education qualification
Relevant professional association would be an added advantage e.g. South African Association of Chefs, World Association of Chef Society

EXPERIENCE

1-2 years’ experience in similar role
Job Related Knowledge and Skills
COMPETENCIES AND SKILLS

  • Proficient computer skills (Microsoft Word, Excel, Outlook and PowerPoint)
  • Attention to detail and sound time management skills
  • Knowledge of basic accounting and finance principles
  • Well-versed in technical/engineering operations and facilities management best practices
  • Excellent verbal and written communication skills
  • Excellent organizational and leadership skills
  • Good negotiating skills
  • Ability to motivate staff to excel at their jobs
  • Responsible
  • Proactive
  • Confident
  • Assertive
  • Must be able to multi-task

ADDITIONAL REQUIREMENTS:

Required to work during the weekends
Must have experience with preparing Halaal recipes and sourcing halaal suppliers.
Valid Drivers’ license is an advantage

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 28 February 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.

ADMINISTRATION OFFICER: SCHOOL OF EDUCATION - DURBAN

CORE FUNCTIONS

  • Tasked with teaching practice related duties including communicating with school management and students
  • Provide administrative teaching practice related support within school management and students
  • Actively update and send out communication between key stakeholders
  • Organize and set up workshops, meetings and events for the School of Education
  • Collate and file minutes of meetings as well as follow up on outstanding matters
  • Coordinate and track documentation related to material developments, moderators and editors
  • Liaise with and support regional programme coordinators
  • Perform general duties related to the School of Education

QUALIFICATION (S)

Relevant Honours degree in Bachelor of Education and or relevant teaching qualification
EXPERIENCE 2 years’ education and teaching experience

SKILLS AND COMPETENCIES

  • Understanding of teacher education programmes
  • Possess working knowledge of SA higher education and regulatory landscape
  • Excellent communication skills: verbal, written and reporting skills
  • Must be able to work within pre-determined time frames and deadlines
  • Must be able to speak confidently and demonstrate professionalism
  • Must be a collegial team player
  • Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)
  • Proficient in Email etiquette
  • Possess a high level of organizational skills, work ethic and confidentiality

ADDITIONAL REQUIREMENTS

Be able to work during weekends when requested

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 28 February 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.

CALL CENTRE AGENT - DURBAN

CORE PURPOSE
Interact telephonically with outside parties and existing students and introduce MANCOSA’s product offerings and services.

CORE FUNCTIONS:
• Prepare sales scripts to conduct cold calling on potential students to enroll for programmes
• Describe products and services
• Identify and overcome objections
• Take the customer through the registration process
• Obtain student information
• Obtain possible student leads or referrals
• Takes responsibility for organising, record keeping and storing electronic information for students
• Follow up on leads and initial contacts
• Complete records of telephonic interactions
• Consult with department managers for outstanding queries to resolve.
• Assist in preparation of weekly and monthly reports
• Meet and exceed targets
QUALIFICATIONS
• Senior Certificate or Equivalent
• Relevant computer applications Certificates and or Call Centre system training would be an advantage
EXPERIENCE AND SKILLS
• Minimum one-year experience in a sales or call centre environment
• Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)
• Knowledge of sales principles and methods
• Proven track record in sales
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Persuasive
• Possess an ability to adopt and solve problems
• Must be able to make sound judgement under pressure
• Deadline driven
• Tenacious
• Negotiation skills
• Stress tolerance
• High energy level
• Integrity.
• Numerical ability.
ADVANTAGES
• Experience with help desk support would be an added advantage
GENERAL
• Must be able to work during workshops and overtime when necessary.
To apply: All applicants are to forward their CV’s and application form to hr@mancosa.co.za by no later than 28th February 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.


ASSISTANT LIBRARIAN - DURBAN

PURPOSE
The Library Assistant will be responsible for providing traditional library services for the entire MANCOSA GSB Library Users, to organise the library materials and make them available to students.
To efficiently carry out various library services and functions and to ensure that both students and staff are assisted in an effective manner.

CORE FUNCTIONS:
• Assist in the processing of library resources using LIBWIN
• Facilitates access of library resources to students and staff: through face to face, emails and telephone
• Maintains order in the library and enforces library rules and regulations
• Instructs Mancosa staff and students on the use of computers, photocopiers, and related library resources, access to internet and WI-FI
• Assist students with uploading assignments and access to past year examination papers
• Assists with circulation of library resources amongst staff
• Research Support – assists students with literature searches and training students on the use of appropriate resources

QUALIFICATION:
• B.BIL Degree, Post Graduate Diploma in Library and Information Studies

EXPERIENCE:
• Minimum one years’ experience working in academic library

JOB RELATED KNOWLEDGE AND SKILLS:
• Computer skills
• Ability to use library catalogs, indexes tools, and services
• Ability to communicate effectively orally and in writing
• Excellent human relations skills
• Ability to work in a team and individually
ADDITIONAL REQUIREMENTS:
• Must be adaptable to changing work hours
• Must be willing to work evenings, Saturdays and Sundays

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 01 March 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.


STUDENT ADMINISTRATION SUPPORT CONSULTANT - DURBAN

CORE PURPOSE
The core purpose of the job is to comply with initiatives relating to the key institutional objectives growth, stakeholder engagement and, operational and academic excellence. In doing so the incumbent is responsible for performing a wide range of initiatives related to student retention and customer service.

CORE FUNCTIONS:
Investigating and resolving queries and complaints arising via all activated support channels including email, calls, face-to-face and social media, in accordance with outlined Standard Operating Procedure (SOPs).

  • Directing the flow of email/telephone correspondence and greeting walk in customers in a receptionist role, as determined by operational requirements.
  • Tracking queries and complaints in accordance with communicated targets and Service Level Agreements (SLA) times.
  • Administering records within the department including but not limited to reports, templates, forms, minutes, policies, plan and procedures by way of development, review and filing.
  • Facilitating the resolution of queries and complaints arising as well as conducting follow-ups emanating from the customer satisfaction surveys.
  • Actioning the appropriate follow up mechanism in accordance with the SOP for each registration category.
  • Actioning the appropriate follow up mechanism for Cancellations, Deferrals and Change of Electives (COE) in accordance with the Standard Operating Procedure.
  • Promoting a continuously improving culture of teamwork and student centricity within the Student Registration Support Team

QUALIFICATIONS
• Bachelor’s Degree
• Relevant computer applications Certificates and or Call Centre system training would be an advantage

EXPERIENCE AND SKILLS
• Minimum one (1) year experience in a sales or call centre environment
• Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Persuasive
• Possess an ability to adopt and solve problems
• Must be able to make sound judgement under pressure
• Deadline driven
• Tenacious
• Negotiation skills
• Stress tolerance
• High energy level
• Integrity.

ADVANTAGES
• Experience with help desk support would be an added advantage

GENERAL
• Must be able to work weekends and overtime when necessary. Travel may be required.

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 2nd March 2018. Should you not hear from us within 14 days, please consider your application unsuccessful.