The Management College of Southern Africa (MANCOSA), a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancies available:

Student Administrative Support Consultant : Durban

Core purpose:

To provide efficient resolution for queries related to student fees and student accounts. Such queries include but are not limited to invoice disputes, debit orders, payment options, change of payment plans, outstanding balances, and account payments.

Core functions:

  • Explain payment plans and resolve related queries
  • Communicate various payment options and distribute debit order forms
  • Provide online payment support
  • Investigate and resolve invoice disputes related to receipt of conflicting pro-forma invoices
  • Resolve queries relating to payments not reflecting on student accounts
  • Assist students where registration is rejected due to outstanding balances
  • Resolution of administrative support queries across all business units
  • Communication to students as determined by the manager

Qualification(s):

Matric (Bachelor’s degree to be obtained in 3 years from time of appointment)

Experience:

3-5 years’ experience in Finance / Student Accounts an advantage

Related knowledge, competencies and skills:

  • Integral understanding of financial systems and other related systems
  • Knowledge and a clear understanding of policies, procedures and rules that govern the Higher Education environment
  • Sound knowledge of Sage Evolution
  • Proficiency in Microsoft Excel, Word, Outlook
  • Computer literate
  • The individual must be driven by service excellence and have the ability to communicate effectively within a high functioning team environment
  • Good analytical and conflict resolution skills
  • Attention to detail and sound time management skills
  • Excellent verbal and written communication skills
  • Proactive
  • Assertive
  • Must be able to multi-task

Additional requirements:

Will be required to work overtime and during the weekends

 

Company Location:

Durban

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 17th July 2017.
Should you not hear from us within 14 days, please consider your application unsuccessful .

Debtors Clerk : Durban

Core functions:

  • Produce plans to achieve debt collection targets
  • Engage students of payment plans and alternative options that exist
  • Identify clients with recurring outstanding payments and forward statements
  • Maintain an efficient consulting and feedback relationship with students regarding queries
  • Escalate 3 rd party queries to relevant departments
  • Monitor and track payments not captured on payment system
  • Be knowledgeable of company policies and procedures and inform students adequately
  • Identify students that require pre-legal engagement authorities for a consistent nonpayment record
  • Achieve sufficient “promise to pays” targets are met and ensure consistent feedback for all students who have made ptp’s
  • Constantly promote various payments options to encourage more monthly payments

Qualification(s):

Senior certificate – Matric / Equivalent

Experience:

3 – 5 years’ experience with collection

Competencies and skills:

  • Conflict Management
  • Interpersonal skills
  • Time Management
  • Pastel competency
  • Must be able to speak confidently and demonstrate telephone etiquette and overall professionalism
  • Computer Literate (Microsoft Office, Excel, Word, Power Point, Access, Internet and Email)
  • Possess a high level of ethics, confidentiality and integrity
  • Must be a collegial team player
  • Must be able to work within pre-determined time frames and deadlines

Additional requirements:

Be able to work during weekends and/or when required

Company Location:

Durban

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 17th July 2017.
Should you not hear from us within 14 days, please consider your application unsuccessful .

Receptionist : Durban

Core purpose:

The position entails the following job responsibilities:

  • Greet and attend to visitors, students and staff
  • Receive and transfer calls within the organisation
  • Perform a variety of administrative functions and assist in the coordination of various events
  • Distribute mail within MANCOSA as and when required
  • Assist with student queries and guide walk-ins
  • Perform adhoc job-related duties as assigned

Qualification(s):

An office admin certificate or equivalent

Experience:

Minimum one year experience

Job related knowledge and skills:

  • Brand and product knowledge
  • MS Office Suite
  • Basic computer skills (Microsoft Word, Excel, Outlook and PowerPoint)
  • Professional communication skills (Verbal and Non-verbal)

Competencies:

  • Responsible and Accountable
  • Confident and Proactive
  • Ability to network and communicate eloquently

Additional requirements:

Must be able to work during weekends and when requested.

Company Location:

Durban

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 17th July 2017.
Should you not hear from us within 14 days, please consider your application unsuccessful .

Social Media Specialist : Durban

Purpose:

Provide general administrative support and management of marketing and social media platforms.

Core functions:

  • Develop social media strategies and integrated marketing campaigns that align with and support the organization’s objectives.
  • Plan, implement and execute the social media strategy
  • Increase brand awareness and traffic across social platforms through content development and community engagement i.e. be the champion of social media in the organisation
  • Benchmark, analyse and review social media targets and goals
  • Monitor social media trends and keep abreast of market changes in relation to the Higher Education industry
  • Interact and network on all relevant forms of social media
  • Create a social media content calendar to build awareness and community engagement
  • Create resources and marketing material to support programs
  • Ensure brand messages are consistent throughout all communication platforms
  • Prepare analytical reporting for all marketing and social media activity
  • Day-to- day management of social media platforms Facebook and Twitter
  • Create and publish monthly newsletters
  • Create and publish marketing material
  • Monitor and report on the effectiveness of marketing communications
  • Ensure brand messages are consistent on all platforms
  • Assist with administration of monitoring and evaluation for projects and programs
  • Complete adhoc administrative tasks/ duties

Qualification(s):

  • Marketing degree or equivalent
  • Post graduate qualification will be an added advantage

Related knowledge, competencies and skills:

  • A minimum of 1-years’ experience in the social media space with achievements
  • Insightful understanding of social platform technologies, knowledge of the current trends and new developments
  • Proficient in English
  • Excellent communication skills: verbal, written and reporting skills
  • Excellent creative writing skills, ability to create and publish professional content
  • Graphic design is an advantage
  • Microsoft office suite
  • Strong analytical skills, data driven thinking and attention to detail
  • Proactive
  • Ability to plan/organise and manage time appropriately
  • Self-motivated and results driven
  • Able to work independently

Additional requirements:

Be able to work during weekends when requested

Company Location:

Durban

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 17th July 2017.
Should you not hear from us within 14 days, please consider your application unsuccessful .

Academic : Various

Positions available:

  • Information Technology Management (Postgraduate) – Durban
  • Marketing (Postgraduate) – Durban
  • Marketing (Undergraduate) – Durban
  • Supply Chain Management (Postgraduate) – Durban
  • Law (Postgraduate) – Durban
  • Economics and Finance (Postgraduate) – Durban
  • Management (Postgraduate) – Durban
  • Finance and Accounting (Postgraduate) – Johannesburg
  • Operations and Project Management (Postgraduate) – Johannesburg
  • Management and Economics (Postgraduate) – Johannesburg
  • Marketing (Postgraduate) – Johannesburg
  • HR Marketing (Postgraduate) – Cape Town
  • Finance (Postgraduate) – Cape Town

Core purpose:

To provide an academic support function with the core purpose of successfully delivering our programmes to our students. To provide academic support to our students.

Core functions:

  • To facilitate lectures and workshops on different educational levels
  • Consult with students and liaise with both internal and external stakeholders
  • Set both formative and summative assessments
  • Serve as a moderator for relevant modules on the programme
  • Moderate newly developed modules
  • Grade assessments and moderate assessments
  • Provide support as a Head of School/ Programme Coordinator/ Module Coordinator
  • Engage in programme and module reviews per semester
  • Produce publications, research articles and case studies
  • Supervise postgraduate students
  • Identify at-risk students and develop pastoral care strategies
  • Complete administrative tasks and ad hoc duties
  • Develop innovative and creative ways in teaching and learning

Qualification(s):

A relevant Master’s degree with the intention of completing a PhD qualification.

Experience:

  • 2 years academic experience
  • 2 years assessment and moderation experience
  • Relevant research experience

Related knowledge, competencies and skills:

  • Must be able to work within pre-determined time frames and deadlines
  • Must be able to speak confidently and demonstrate professionalism
  • Must be a collegial team player
  • Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)
  • Excellent writing and reporting skills
  • Possess a high level of ethics and confidentiality

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 17th July 2017.
Should you not hear from us within 14 days, please consider your application unsuccessful .

Examinations Administrator : Durban

Purpose:

To execute and co-ordinate examination related activities.

Core functions:

  • Responds to students’ queries relating to Examinations
  • Executes examination functions
  • Prepares for examinations process
  • Safety and Security of the examination process and department

Qualification(s):

A degree or diploma in Business Administration/Commerce will be required in order to meet the requirements of the role at the highest level of competence.

Experience:

  • At least 2-3 years’ experience within an administrative environment
  • Experience within a corporate environment would be an added advantage
  • Experience within a higher education institution would be a great asset

Skills:

  • Full Microsoft package – Word, Excel, Power Point, Outlook, Publisher
  • Time management
  • Able to work under pressure
  • Attention to detail
  • Organized
  • Excellent command of the English Language
  • Excellent communication skills
  • Team player
  • Confidentiality
  • Innovative and resourceful
  • Negotiation Skills
  • Problem solving skills

Additional requirements:

  • Be able to work during weekends when requested
  • Must have valid driver’s license

Company Location:

Durban

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 17th July 2017.
Should you not hear from us within 14 days, please consider your application unsuccessful .

Office Administrator : Cape Town

Core purpose:

To provide clerical and administrative support to the Cape Town office.

Core functions:

  • Assist with tasks allocated by the team leader and/ manager of the office
  • Assist both the examination and assignment team
  • Provide additional assistance during seasonal student enrolment periods
  • Attend to adhoc office duties

Qualification(s):

Relevant Diploma.

Experience:

At least 1-2 year’s work experience within an office environment.

Related knowledge, competencies and skills:

  • Computer Literate (Microsoft Office, Excel, Word, Power Point, Access, Internet and Email)
  • Integrity
  • Must be able to make sound judgement under pressure
  • Minute taking experience
  • Deadline driven
  • Strong interpersonal skills
  • Proven track record and the ability to prioritise tasks
  • Numerical ability
  • Reporting skills
  • Prioritisation and time management
  • Possess a high level of ethics and confidentiality

Additional requirements:

Must be able to work during workshops and overtime when necessary.

Company Location:

Cape Town

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 17th July 2017.
Should you not hear from us within 14 days, please consider your application unsuccessful .

Human Resources Officer : Durban

Purpose:

To undertake and action HR activities and tasks to contribute to the overall functioning and efficiency of the department and organisation.

Core functions:

  • Recruitment and selection of key talent by ensuring best and fair practice is adhered to
  • Engagement with external stake holders with regards to recruitment via agencies and advertising across social media platforms
  • Assist in the development and review of job descriptions
  • Assist in key projects and events held by the HR department
  • Completion of adhoc activities that arise
  • Updating recruitment and selection policies

Qualification(s):

A relevant degree in Human Resource Management will be required in order to meet the requirements of the role at the highest level of competence.

Experience:

  • At least 1 years’ experience within a Human Resources environment
  • Recruitment experience is required

Skills:

  • Human resource processes and procedures
  • Understanding of the relevant legislation governing HR
  • Computer literate
  • Responsible and accountable for key tasks
  • Proactive and detail oriented
  • Time management
  • Able to work under pressure
  • Organized
  • Excellent communication skills
  • Team player
  • Confidentiality
  • Innovative and resourceful
  • Negotiation Skills
  • Problem solving skills

Additional requirements:

Must able to work during weekends when requested.

Company Location:

Durban

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 18th July 2017.
Should you not hear from us within 14 days, please consider your application unsuccessful .

Curriculum Development Coordinator : Durban

Purpose:

To develop the highest quality curriculum for the advancement of the students and the organization. To ensure all curriculum materials developed is of highest quality and standard.

Core functions:

  • Identify new programmes in conjunction with Chairs of School for roll out
  • Collaborate with Academic Chairs to identify module writers and moderators for each module
  • Develop and/or amend contracts for each writer, moderator and programme developer
  • Facilitate formatting process
  • Proof-read and check edits and layouts on all modules and finalise module after first and second checks
  • Approve final edits on all modules
  • Facilitate preparation of modules for printers
  • Liaise with graphic designer for module covers, spines, graphics and other information for design
  • Develop module writers templates and precedents and facilitate training with module writers
  • Do a language edit for academic staff on Abstracts and papers when requested
  • Develop schedules of all workflows, module contracts, payments, new programmes, comprehensive collection of programmes with budgets for reporting
  • Facilitate workshops for students and conduct sessions for executive education on an ad hoc basis
  • Build excellent relations with all internal and external academics and service providers in order to ensure a smooth working relationship as well as intervene in any matters providing the best workable solutions between the various service providers and curriculum development

Qualification(s):

  • An appropriate Masters qualification will be required in order to meet the requirements of the role at the highest level of competence
  • An English major is preferable

Experience:

  • 2 years academic experience with lecturing experience being preferable
  • Experience in Higher Education programme, module design and development
  • Experience in planning, designing and development of curriculum content and assessments

Skills:

  • Publishing and project management and scheduling
  • Legal knowledge of contract drafting and reviewing
  • Human recourse and operational intelligence
  • Marketing
  • Strategic business skills
  • Communication skills / Project management
  • Interpersonal skills / General management
  • Comprehensive involvement
  • Collaborative decision-making
  • Professionalism
  • Time management / Computer skills
  • Organisational skills / Presentation skills
  • Flexibility / Decisive
  • Interpersonal and Communication Skills
  • Empathy / Integrity
  • Continuous Improvement of Care through Reflective Practice
  • Result Driven / Self Confidence
  • Presentable / Analytical /Objectivity
  • Deadline driven
  • Ability to work with and in a team

Additional requirements:

Must able to work during weekends when requested.

Company Location:

Durban

To apply: All applicants are to forward their CV’s to hr@mancosa.co.za by no later than 20th July 2017.
Should you not hear from us within 14 days, please consider your application unsuccessful .