Customer Information Consultant : Pretoria

The position entails the following job responsibilities:

  • Meet and greet students and customers in a friendly, polite manner.
  • Man the reception desk
  • They will be able to call relevant departments to collect students, confirm appointments with staff and accompany the persons to the necessary department.
  • Check the registration status of students
  • Assist students with the online registration process
  • Collect study material from dispatch when necessary.
  • Staff are to ensure that the reception area does not get congested at any time, manage the flow.
  • Answering and forwarding phone calls to the relevant departments
  • Ensure that all students and customers sign the reception visitor register.
  • Replenish pamphlets in the reception area, and keep the reception area neat and tidy.
  • Assist with the relief of the main receptionist.


  • Senior Certificate (Grade 12)
  • Short learning programme/course in office and or business administration


  • Minimum one to three years’ experience within an office environment

Job related knowledge and skills:

  • Brand and product knowledge
  • Institutional and industry knowledge/ understanding

Competencies and skills:

  • MS Office Suite
  • Responsible
  • Proactive and
  • Confident
  • A self-starter
  • Networking skills
  • Effective communication skills

Additional requirements:

  • Required to work during the weekends and overtime

To apply:

All applicants are to kindly fill and forward the employment application form and their CV’s to by no later than 18th October 2019. Should you not hear from us within 14 days, please consider your application unsuccessful.

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