Academic Personal Assistance and Institutional Information Officer : Durban

Core purpose:

The above position is administrative with a lot of impetus being on detail, quality and accuracy of information. This position also requires constant stakeholder engagement and regional engagement.


  • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the Executives ability to effectively lead the company;
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures;
  • Diary management;
  • Typing of correspondence and formulating documents;
  • Interface between executive and the respective team members;
  • Interface between executive and clients/stakeholders;
  • Preparation of presentations;
  • Minute taking; Proof reading;
  • Ordering and control of stationery and other office requirements & Manage stock of office supplies;
  • Liaise with IT support on all IT matters;
  • Assist Directors on personal matters (At their discretion – on a need basis);
  • Experience exercising discretion and confidentiality with sensitive institutional information


  • Oversee all academic committees
  • Ensure that all committees are fully functional. Request progress reports
  • Update academic quality assurance policies and procedures
  • Review the implementation and efficiency of quality and inspection systems for site visits
  • Monitor risk management activities
  • Responsible for document management systems
  • Actively promote a culture of innovation and continuous improvement in quality


  • Manages the acquisition, supply and distribution of information within an institution and makes that information accessible to its clients/customers.
  • Sourcing relevant information in hard or electronic format
  • Classifying and storing information for ease of access and retrieval
  • Ensure ongoing communication across departments and regions related to institutional information
  • Answering information-related queries from within the organisation and from the public where appropriate

Key competencies:

  • Attention to detail
  • Communication skills – verbal and written data collection, management and analysis
  • Problem analysis and problem solving
  • Planning and organizing

Qualifications and experience:

  • A degree;
  • 4 Years’ experience in a similar role involving planning, coordinating and support functions, including interaction with senior management;
  • MS Office proficiency (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.

To apply:

All applicants are to kindly fill and forward the employment application form and their CV’s to by no later than 30th September 2020 Should you not hear from us within 14 days, please consider your application unsuccessful.

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